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Mobile support for Facility Management
To help mobile workers do their jobs efficiently, mummy tries to exploit the user’s context in order to filter information, which is of special interest in the specific situation. But mobile workers often deal with collecting new info items, too. In this case, mummy bases its solutions on natural forms of input, such as recording oral notes, drawing sketches, or shooting photos. To bring structure into the loose bunch of unstructured files being generated this way, mummy uses snapshots of user context as metadata to correlate input with locations, people, projects, tasks, etc. Additionally, the new multimedia recordings can be attached as annotations to existing multimedia basis documents, such as videos with predefined hotspots, SVG drawings, maps, and plans. |
Scenario description:
> see video (5 MB)  
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Mr. Pioneer and Mr. Usual are business rivals in doing site inspections. To prepare, Mr. Usual collects necessary infor-mation (1), such as maps, plans and forms, in physical folders. In addition, he takes his wheeled trunk (2) with other accessories he might need, for instance a camera. Mr. Pioneer uses the mummy system for preparation. He examines the site plans to identify critical locations and defines to-dos and appointments electronically (3). With him, he only takes his mummy-enabled PDA, as GPRS connectivity is provided on-site (4). Mr. Usual searches the folders for appropriate sections of the site plan for orientation. Doing the inspection, he mainly fills out paper forms and writes down notes on his paper pad. Manually, he must maintain the correlations between photos and corresponding locations, notes, and forms (5). Whenever Mr. Pioneer enters a location, the mummy system delivers the specific tasks (6) defined during preparation along with the related material, such as close-ups of the plan section. During the inspection, Mr. Pioneer records his findings electronically in terms of simplified input forms, photos, hand-drawn sketches and oral notes, all on his PDA (7). The mummy system recognises new recordings and automatically correlates them with descriptive information, such as user, time, location, task, and/or project. In the basement, where no connectivity is available, the collected information remains locally available until it can be uploaded. It’s a real problem for Mr. Usual to manage situations, for which he is not prepared. To delegate those unexpected, suddenly emerging tasks to colleagues, he takes a lot of analog notes as memory aids. Even so, it’s often hard to avoid misunderstandings. Mr. Pioneer, instead, records a video sequence including annotations explaining the tasks to be done. Automatically, it is bound to the location and the delegated tasks. Mr. Pioneer finishes the inspection in the afternoon. Mr. Usual leaves in the evening, carrying his results with him. Back in the office, Mr. Usual has to sort all the gathered information according to the structure of the report to be written. He is no longer able to allocate some of the photos and voice recordings to their specific spots. He has to plan a second visit (8). Mr. Pioneer simply checks some particulars in the hyper-report that is automatically composed. He finds everything in order and signs a final printout as legally correct documentation (9). |
> see video (6 MB) _
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